Shipping Policy

Return Policy — WearProxMeta description:30-day returns on WearProx smart glasses and phone cases. Conditions, process, refunds and exchanges — explained clearly.

SHIPPING POLICY

01 — ORDER PROCESSING

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Orders placed after 12:00 UTC on Friday, or on weekends, are processed the following Monday.

02 — SHIPPING REGIONS

We currently ship to North America, the European Union, the United Kingdom, Australia and New Zealand. If your destination is not listed, please contact our team for assistance.

03 — SHIPPING METHODS & TIMEFRAMES

Standard Shipping — 7 to 14 business days, free for orders over $49
Express Shipping — 3 to 7 business days, calculated at checkout

Timeframes are estimates and begin after order processing, not from the order placement date. Actual delivery times may vary with destination, customs clearance and carrier conditions.

04 — SHIPPING COSTS

Shipping costs are calculated at checkout based on destination and selected method. Any applicable duties, taxes or customs fees are the responsibility of the recipient.

05 — ORDER TRACKING

A tracking number is sent by email once your order ships. You can track your order at our Track Your Order page.

06 — DELIVERY ISSUES

If your order is delayed, lost or arrives damaged, please contact our team at support@wearprox.com within 14 days of the expected delivery date. We will work with the carrier to resolve the issue.